ラクサス・テクノロジーズ株式会社

PRIVACY POLICY

Privacy Protection Declaration

To protect the personal information and specific personal information of all individuals, including customers, business partners, shareholders, and employees, we have established the following Privacy Policy. We strive to ensure the protection of personal information by thoroughly enforcing this policy among all officers and employees (including regular employees, contract employees, part-time employees, temporary workers, and any individuals involved in company operations regardless of their designation).

Laxus Technologies, Inc.
Keisuke Takahashi, President and Representative Director

Personal Information Protection Policy

1. Company-Wide Management: An employee responsible for personal information protection is appointed for each department and organization to safeguard personal information.

2. Principle of Consent: When providing or registering personal information, we will inform individuals of the purpose of use and contact information and obtain their consent before provision or registration.

3. Prohibition of Unauthorized Use: 　Personal information will be used only within the scope agreed upon at the time of provision/registration, and measures are taken to prevent use beyond this scope. Unless there is a legitimate reason, personal information will not be disclosed or provided to third parties without prior consent.
Additionally, personal information will not be used in ways that promote or induce illegal or unjust acts.

4. Selection and Supervision of External Contractors: 　When the handling of personal information is outsourced to a third party, we select appropriate contractors under our responsibility and ensure that the contractors provide protection and management equivalent to that of the Company through necessary and appropriate supervision.

5. Prevention and Rectification of Unauthorized Access: To manage personal information securely, we strive to secure and enhance security to prevent leaks, loss, or damage and take timely corrective actions as needed for continuous improvement.

6. Ensuring Rights of Information Subjects: When requests for disclosure, correction, or deletion of personal information are made, we respond appropriately after verifying the identity of the individual.

7. Safety Management Measures

The Company implements necessary and appropriate safety management measures to prevent the leakage, loss, or damage of personal data and to manage it properly. We also supervise employees and contractors appropriately. The details of safety management measures are specifically defined in our internal regulations, such as the Privacy Policy Rules, and mainly include the following:

(1) Formulation of Basic Policies

To ensure proper handling of personal data, we have established policies regarding compliance with relevant laws and guidelines, matters related to safety management measures, and complaint handling procedures.

(2) Establishment of Handling Rules for Personal Data

Internal regulations of handling methods, responsible persons, and duties for each stage of acquiring, using, storing, providing, deleting, and disposing are defined to ensure discipline regarding the handling of personal data.

(3) Organizational Safety Management Measures

(4) Human Safety Management Measures

Regular training is provided to employees on considerations for handling personal data. Matters related to confidentiality are included in work regulations and other internal policies.

(5) Physical Safety Management Measures

(6) Technical Safety Management Measures

8. Continuous Improvement of Personal Information Protection Management System: We have established a personal information protection management system, and implement and maintain it, striving to continuously improve it.

9. Proper Handling of Specific Personal Information

(1) Proper Handling of Specific Personal Information

We ensure proper handling of Individual Numbers and specific personal information (hereinafter referred to as “specific personal information, etc.”) obtained through business operations.

(2) Compliance with Related Laws and Guidelines

We comply with laws, guidelines, and other standards regarding Individual Numbers and specific personal information, as established by the Personal Information Protection Commission, and handle specific personal information appropriately.

(3) Safety Management Measures

We take necessary measures with regard to safety management measures for specific personal information, etc., to properly manage specific personal information and prevent leakage, loss, or damage.

Established on December 28, 2023

[Contact Point for Inquiries]

For complaints and consultations regarding personal information and specific personal information, etc., the Company has established the following contact point:

Personal Information Complaint Consultation Office
Laxus Technologies, Inc.
Personal Information Inquiry Team
E-mail address: info@laxus.co

Privacy Policy

Laxus Technologies, Inc. (hereinafter referred to as “the Company”), which operates the official Laxus website, respects customer privacy and considers the appropriate protection of personal information an important responsibility. The Company appropriately complies with laws and guidelines related to the protection of personal information and acts with caution regarding the handling of customers’ personal information, as outlined below.

1. About Personal Information: Personal information refers to any information that can identify the customer, such as name, date of birth, address, phone number (including those used for SMS), facial photographs, email address, nickname, credit card information, identification documents, and the information contained within such documents.

2. About Usage Information

Usage information refers to the following information related to the use of the Company’s services:

Information related to the content, history, and status of the services used, usage dates and times, frequency, payment history/status, email address, and behavior during the use of the services
Posts, photos, videos, comments, reviews, and other information submitted by the customer on the Company’s services
Location information (provided that the use of location data is enabled on the mobile device, etc.)

3. Use of Collected Information

When obtaining personal and usage information (hereinafter referred to as “collected information”) from customers, this is done in a lawful and fair manner in compliance with relevant laws and guidelines, etc.. The Company will not use collected information for purposes other than those stated below without customer consent:

To contact or provide related information regarding Company operations, services, or products, or to fulfill contracts and respond to inquiries
To send rewards for surveys, etc., or prizes for competitions, etc.
To improve Company services (products, systems, communication methods, etc.)
To disclose service usage history on the service platform
For market research and product development related to the Company’s business
To create statistical data related to marketing and sales promotion, and product planning, etc., (analyzing age, address, occupation, etc., and usage trends in a non-identifiable form)
For service development, analysis, and research
To make proposals, conduct recruitment, and manage contracts within the Company’s business
To ensure communication during emergencies, and safe provision of services (including investigating, preventing, detecting, and responding to violations of the terms of use)
To provide information on services/products, etc., managed by third parties under commission
To notify changes to terms of use, personal information protection policies, or privacy policies
For other purposes related to the above

4. Safety Management Measures

(1) Formulation of Basic Policies

To ensure proper handling of personal data, we have established this Privacy Policy regarding compliance with relevant laws and guidelines, matters related to safety management measures, and complaint handling procedures.

(2) Establishment of Handling Rules for Personal Data

Internal regulations of handling methods, responsible persons, and duties for each stage of acquiring, using, storing, providing, deleting, and disposing are defined to ensure discipline regarding the handling of personal data.

(3) Organizational Safety Management Measures

A system that includes appointing a person responsible for handling personal data and clarifying employees’ roles and the scope of data handling is in place. Reporting and communication structures are established to inform the person in charge if there are any facts or signs of violations of the Personal Information Protection Act or internal regulations.
Regular self-inspections are conducted, and audits by other departments are carried out to monitor the handling status of personal information.
Matters related to confidentiality are included in work regulations and other internal policies.

(4) Human Safety Management Measures

Regular training is provided to employees on considerations for handling personal data.

(5) Physical Safety Management Measures

Entry and exit control is implemented in areas where personal data is handled, and measures are taken to prevent unauthorized access to personal data.
Equipment, electronic media, and documents containing personal data are managed to prevent theft or loss, and leak prevention measures are taken when carrying such equipment or media.

(6) Technical Safety Management Measures

Access to information systems and devices handling personal information databases, etc., is limited, and only designated employees can use them.
In addition, measures are taken to protect information systems and devices handling personal data from unauthorized external access and unauthorized software.

5. Provision of Information to Third Parties: Collected information is not disclosed to any third parties, except as specified in “3. Use of Collected Information” or with direct customer consent (with the exception of legal obligations for criminal investigations, requests from public institutions or bar associations with legitimate reasons, or when required to prevent harm or damage to third parties).

6. Presence of External Transmission and Data Collection Modules

　The Company transmits usage information, as defined in “2. About Usage Information,” to servers managed by the Company or its contractors within the scope necessary for achieving the stated purposes.
Information may also be provided to third parties with customer consent.
Additionally, information collection modules are incorporated into the application, through which the following companies may automatically acquire user information.

adjust, Inc.

Advertisement ID, product browsing information, member registration events, and service launch events

To measure advertising effectiveness using adjust

None

https://www.adjust.com/terms/privacy-policy/

PLAID Inc.

OS information, device information, carrier name, model name, advertising ID, email address, product browsing information, member registration events, service launch events

To collect information with KARTE on devices using the application, improve services, and distribute advertisements

None

https://karte.io/karte-policy.html

Google, Inc.

OS information, device information, device-specific unique ID, FirebaseToken

To use Firebase provided by Google to improve the application and collect bug logs

Yes

https://firebase.google.com/policies/analytics/?hl=ja

7. Accuracy and Management of Collected Information: We take great care to ensure that the information provided by our customers is accurate and up-to-date, and we manage and operate it securely. With a strict management system in place, we implement thorough security measures to prevent unauthorized external access, loss, or leakage of collected information. Additionally, when outsourcing the handling of personal information, we enter into confidentiality agreements and ensure proper management and supervision.

8. Disclosure of Collected Information: If you wish to request notification, disclosure, correction of errors or changes, or suspension of use regarding the purpose of use of your information that we manage (hereafter referred to as “disclosure, etc.”), please contact us at the following. We will guide you through the procedures for disclosure, etc. In response to a request for disclosure, we will comply with the law and respond appropriately within the necessary scope.
Please note that we may require a certificate or other documentation to verify your identity when submitting a request for disclosure, etc.
《Contact: info@laxus.co. Members can also inquire via the talk page after logging in.》

9. Use of Personal Information After Non-Membership or Withdrawal: If you are unable to join our service, we will still retain and use the information registered during the membership application process for a certain period.
Even after withdrawal or loss of membership, we may retain and use personal information within the scope of the purpose of use, as stipulated by law or the Company’s policies.

10. What Are Cookies?: Cookies refer to a mechanism by which usage history and input information transmitted between your browser and the server are saved to your computer as a file when you visit a webpage.
The next time you access the same page, the site operator can use the cookie information to customize the display for you.
If you allow cookies to be transmitted and received in your browser settings, the website can obtain cookies from your browser.
To protect your privacy, your browser will only send cookies that were sent and received from the website’s server.

11. Cookie Settings: You can choose your cookie settings to either “Allow all cookies,” “Reject all cookies,” or “Notify user when receiving cookies.”
The settings vary depending on the browser. Please refer to the “Help” menu of your browser for information on how to change cookie settings.
Please be aware that selecting the option to reject all cookies may restrict access to services that require authentication, etc., and may limit your use of various internet services.

12. What We Do with Cookies

　We use cookies for the following purposes:

To display the most relevant advertisements on other websites based on your interests and usage on our site
To investigate the number of visitors and traffic on our site
To improve our services

13. Contact Point for Complaints: If you have any inquiries, complaints, or requests for correction, addition, deletion, or suspension of use of your personal information, please contact us at the following. We will proceed with the process after verifying your identity as the individual concerned or an authorized representative.
Personal Information Complaint Consultation Office
Laxus Technologies, Inc.
Personal Information Inquiry Team
E-mail address: info@laxus.co

14. Handling of Data, etc. in the Laxus Community

(1) About the Laxus Community

The Laxus Community serves as a means to promote sustainable and ethical lifestyles through the sharing service “Laxus” (hereinafter referred to as “the Service”) as a way to achieve a sustainable society.
Users of the Laxus Community include those who use the Laxus app or services and those who wish to live a sustainable and ethical lifestyle.
The Laxus Community collects images, videos, memories, messages, and other text, etc., (hereinafter referred to as “provided data, etc.”) from users and shares such content with the public or specific individuals.

When publishing or sharing the provided data, etc., as stated above, we ensure that it does not include users’ personal information.

If a user chooses not to permit the publication of their provided data, etc., on the Service, we will not publish it. Even if the user loses their membership due to withdrawal or other reasons, we will continue to ensure that any published content does not include personal information unless otherwise requested.

(2) Rights Concerning Provided Data, etc.

All rights to the provided data, etc., including copyrights, belong to the user who provided it.
By submitting provided data, etc., on the Service, the user grants the Laxus Community the right to use it for free (including the right for the Laxus Community to sublicense it to third parties).
The user agrees not to exercise moral rights related to the provided data, etc., against the Laxus Community or any third parties licensed by the Laxus Community.

(3) Image Rights, etc.

The user guarantees that the provided data, etc., does not infringe on the portrait rights, privacy rights, copyrights, or any other rights of third parties.

(4) Prohibited Acts

Users must not engage in any of the following acts when using the Service or Laxus Community:

Actions that infringe on the copyrights or other intellectual property rights, portrait rights, privacy, honor, or other rights or interests of Laxus Community, other users, or third parties
Using the Service for purposes other than its intended use
Posting content that includes anti-social or offensive material, causing discomfort to others
Interfering with the operation of the Service or the use of the Service by other users, thereby disrupting the normal operation of the Service
Transmitting computer viruses or other harmful computer programs
Altering or deleting information from the Laxus Community
Impersonating the Laxus Community, other users, or third parties
Engaging in acts similar to those mentioned above
Assisting or encouraging the acts mentioned above
Other acts that the Laxus Community considers are likely to fall under the acts set forth in the preceding items and acts that the Laxus Community considers inappropriate

15. Revisions to the Privacy Policy: We may revise this policy in response to amendments to laws concerning the handling of personal information or changes in circumstances to maintain an appropriate system for protecting personal information. In such cases, we will notify users promptly on our website.

16. Personal Information Handling Business Operator

: Revised on September 7, 2022
Revised on December 28, 2023

■Statutory disclosure items based on the Act on the Protection of Personal Information can be viewed on the following website:
　　Statutory disclosure items based on the Act on the Protection of Personal Information